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Analytics & tracking

If it isn't tracked, it didn't happen.

Marketing analytics is the practice of collecting, connecting and reading your marketing data so you can see which campaigns produce leads and revenue. KEEN sets up GA4, Adobe Analytics, Google Tag Manager and conversion tracking, then builds dashboards your whole team can read.

The problem

Signs your tracking is broken

Fixing measurement is often the fastest way to improve results, because every bidding algorithm learns from the conversions you send it.

  • Google Ads, Meta and GA4 all report different numbers of conversions.
  • Form fills or calls are counted, but you can't tell which became customers.
  • Reports show clicks and impressions, but nobody can answer "what did we get for the money?"
  • Consent banners, site changes or a platform update quietly stopped tags from firing.

What's included

What we set up and run

Every engagement is scoped to your goals. These are the building blocks.

GA4 & Adobe Analytics

Clean property setup, events, key events, audiences and data retention configured correctly.

Tag management

Google Tag Manager containers organized, documented and tested, with consent mode where required.

Conversion tracking

Forms, calls, purchases and offline sales sent back to Google Ads, Meta, LinkedIn and Microsoft Ads.

Custom dashboards

Live Looker Studio or platform dashboards built around your KPIs, not default reports.

Journey & on-site behavior

How visitors move through your site, where they drop off and what to change.

Online-to-offline insight

In-store visitation and shopping behavior data to connect digital campaigns with physical sales.

Our process

How KEEN delivers tracking

Audit

We test every tag, event and conversion and document what is missing or double-counted.

Plan

A measurement plan: KPIs, events, naming and where each number will live.

Implement

GTM, GA4, platform conversions and CRM connections built and QA-tested.

Report

Dashboards and monthly insight reviews that turn data into decisions.

Tools we work in

Tools we work in

  • Google Analytics 4
  • Adobe Analytics
  • Google Tag Manager
  • Looker Studio
  • BigQuery
  • Google Ads conversions
  • Meta Conversions API
  • LinkedIn Insight Tag
  • HubSpot
  • Call tracking

What you get

Deliverables

  • A written measurement plan
  • A tested, documented GTM container
  • Accurate conversions in every ad platform
  • A live KPI dashboard
  • Monthly insight reviews

Plus regular updates, collaborative meetings, transparent reporting and a dedicated point of contact.

FAQ

Questions we hear a lot

Straight answers. If yours isn't here, ask us.

What is GA4?

Google Analytics 4 (GA4) is Google's current web and app analytics platform. It measures users and events rather than sessions and pageviews, and it is the standard free analytics tool for most websites.

Why do Google Ads and GA4 show different conversion numbers?

They use different attribution models, time zones and counting rules, and ad blockers or consent choices affect each differently. We align settings and document the differences so you know which number to trust for each decision.

Do you work with Adobe Analytics?

Yes. We work in both Adobe Analytics and Google Analytics, and with tag managers for each.

Can you track phone calls and offline sales?

Yes. We set up call tracking and import offline conversions from your CRM so ad platforms optimize toward real customers, not just form fills.

What is a marketing dashboard?

A marketing dashboard is a live report that shows your key metrics, such as spend, leads, cost per lead, sales and return on ad spend, in one place, updated automatically.

Let's talk

Get a free tracking audit

Send us your website and goals. A KEEN strategist reviews your current tracking setup and gets back to you with the first improvements we would make.

  • No contracts to start a conversation
  • A real review of your accounts, not a template
  • Clear next steps, whether or not you hire us

Prefer the phone? Call (865) 210-6823, Monday to Friday, 9 AM to 5 PM Central.

Tell us about your business

A strategist will get back to you. We never share your details.